Player two
A code that got refused is the most useful message we get
One person runs this board, and that person reads this form. If a code was turned away at a checkout, tell us and it comes off the board while we look at it. Retailers, networks and anyone who wants a photograph or a name taken down use the same box.
What reaches whom
Everything sent from this page arrives at hammad@reviewtal.com, which is read by the person who runs the site. There is no helpdesk queue and no automated triage, so a plain description of what happened is more useful than a form filled in perfectly.
- A code was refused. Say which store, roughly what the checkout said, and what was in the basket if you remember. The card comes off the board while it is checked.
- You have a code to submit. Send the store, the code and where you found it. It goes through the same read-through as everything else, and it goes up only if it survives it.
- You are a retailer or a network. Corrections, programme changes, compliance questions and requests to be removed are all handled here, usually the same day.
- A takedown. Name the page and the material. It comes down first.
- A data request. Access, correction or deletion under the Privacy Policy — answered within 30 days.